GDPR Information
Last updated: May 15, 2026
This page provides information about how tranquil-land complies with the General Data Protection Regulation (GDPR) and explains your rights regarding your personal data.
1. Data Controller
For the purposes of GDPR, the data controller is:
tranquil-land
42 Victoria Street
London, SW1H 0NF
United Kingdom
Email: [email protected]
2. What Personal Data We Collect
We collect and process the following categories of personal data:
2.1 Identity Data
- Full name
- Title
2.2 Contact Data
- Email address
- Postal address
2.3 Financial Data
- Information about your financial situation that you provide during consultations
- Service preferences and selections
2.4 Technical Data
- IP address
- Browser type and version
- Time zone setting and location
- Browser plug-in types and versions
- Operating system and platform
2.5 Usage Data
- Information about how you use our website and services
- Pages visited and navigation patterns
3. How We Collect Personal Data
We collect personal data through:
- Direct interactions when you fill out forms, correspond with us, or use our services
- Automated technologies such as cookies when you interact with our website
- Information you provide during consultations and service delivery
4. Lawful Basis for Processing
We process your personal data under the following lawful bases:
4.1 Consent
Where you have given explicit consent for us to process your personal data for one or more specific purposes (e.g., marketing communications).
4.2 Performance of Contract
Where processing is necessary to perform a contract we have with you or to take steps at your request before entering into a contract.
4.3 Legal Obligation
Where we need to comply with legal or regulatory obligations.
4.4 Legitimate Interests
Where processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.
5. Your GDPR Rights
Under GDPR, you have the following rights:
5.1 Right to Access
You have the right to request a copy of the personal data we hold about you. This is commonly known as a "data subject access request."
5.2 Right to Rectification
You have the right to request correction of any incomplete or inaccurate personal data we hold about you.
5.3 Right to Erasure (Right to be Forgotten)
You have the right to request deletion of your personal data in certain circumstances, such as:
- The data is no longer necessary for the purposes for which it was collected
- You withdraw your consent (where processing was based on consent)
- The data has been unlawfully processed
- The data must be erased to comply with a legal obligation
5.4 Right to Restriction of Processing
You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
5.5 Right to Data Portability
You have the right to request transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.
5.6 Right to Object
You have the right to object to processing of your personal data where we are relying on legitimate interests as the legal basis for processing.
5.7 Right to Withdraw Consent
Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.
5.8 Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
6. How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us:
Email: [email protected]
Address: 42 Victoria Street, London, SW1H 0NF, United Kingdom
We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized manner. These measures include:
- Encryption of data in transit and at rest
- Access controls limiting who can view and process your data
- Regular security assessments and updates
- Staff training on data protection and security
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process your personal data
- Whether we can achieve those purposes through other means
- Applicable legal requirements
9. International Transfers
We ensure that any international transfer of personal data is subject to appropriate safeguards, such as:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Binding corporate rules
10. Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.
In the United Kingdom, the supervisory authority is:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: www.ico.org.uk
11. Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
12. Updates to This Information
We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.
13. Contact Information
If you have any questions about our GDPR compliance or how we handle your personal data, please contact us:
Email: [email protected]
Address: 42 Victoria Street, London, SW1H 0NF, United Kingdom