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Privacy Policy

Last updated: May 15, 2026

This Privacy Policy describes how tranquil-land ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Submit enquiry forms or contact requests
  • Register for our services
  • Communicate with us via email
  • Participate in consultations or programmes

This information may include:

  • Name and contact details (email address, postal address)
  • Financial information relevant to providing our services
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver the services you request
  • Respond to your enquiries and communicate with you
  • Improve our website and services
  • Send you service-related communications
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for the performance of a contract with you
  • Legal obligation: Processing is necessary to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and rights do not override those interests

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service providers: We may share information with trusted third parties who assist us in operating our website and providing services, subject to confidentiality obligations
  • Legal requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under data protection laws, you have the following rights:

  • Right of access: You can request copies of your personal data
  • Right to rectification: You can request correction of inaccurate or incomplete data
  • Right to erasure: You can request deletion of your personal data under certain circumstances
  • Right to restrict processing: You can request that we limit how we use your data
  • Right to data portability: You can request transfer of your data to another organization
  • Right to object: You can object to our processing of your personal data
  • Rights related to automated decision-making: You have the right not to be subject to decisions based solely on automated processing

To exercise any of these rights, please contact us at [email protected]

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 42 Victoria Street, London, SW1H 0NF, United Kingdom

14. Supervisory Authority

If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates data protection laws. In the UK, the supervisory authority is the Information Commissioner's Office (ICO).